The
only business improvement process to be federally mandated
Can
be applied to any project or problem from any discipline
Provides
a means to measure value through Value Metrics
Incorporates
a broad and diverse body of knowledge
Value Methodology is an organized process that has been effectively
used by a wide range of industries to achieve their continuous
improvement goals and governments agencies to better manage their
limited construction budgets. The success of the VM process is due
to its ability to identify opportunities to remove unnecessary costs
from facilities, products and services while assuring that quality,
reliability, performance, and other critical factors meet or exceed
the customer’s expectations.
The improvements are the result of recommendations made by
multi-disciplined teams under the guidance of a skilled VM
facilitator, commonly referred to as a value specialist. The
multi-disciplined teams can be comprised of those that were involved
in the design and development of the project, technical experts that
were not involved with the project or a combination of the two.
There are two essential elements that set the Value Methodology
apart from other techniques, methodologies and processes:
The application of the unique method of function analysis and its
relation to cost and performance.
The organization of the concepts and techniques into a specific
job plan.
These factors differentiate Value Methodology from other analytical
or problem solving methodologies.
Value Methodology can be applied to products,
manufacturing processes, administrative procedures, and construction
projects. The VM process is applied in basically the same way for
each type of study; however, there are some differences in
History & Evolution of
Value Methodology
The genesis of the Value Engineering methodology
was in the World War II period from 1938 to 1945. Lawrence Miles,
regarded as the father of Value Analysis/Engineering, was an
engineer for General Electric Company. Miles was assigned the
task of “finding, negotiating for and getting” a materials and
components that were in very short supply due to the war effort.
Frequently, suppliers, already over-extended, said “No” to increased
schedules or new necessary products. In this desperate situation
Miles was forced to basics. “If I can’t get the product, I’ve got to
get the function. How can you provide the function by using some
machine or labor or material that you can get?” Time and again there
was a way to do it. Engineering tests and approvals were rushed and
schedules met. Thus “function” grew in vitality and was to later
mature into the development of the VA techniques.
In March of 1944, he was transferred to Locke Insulator, Baltimore,
Maryland, a subsidiary of GE, as Manager of Purchasing. He took line
responsibility for delivery and cost of millions of dollars worth of
materials and products per year. During nearly the next four years,
he developed patterns of engineering, laboratory and purchasing
teamwork which limited costs and improved products. He learned
first-hand both the productive and the destructive force of human
attitudes and practices, and their effect on appropriate designs and
appropriate costs. His thinking was becoming more and more “What
FUNCTION am I buying?” rather than “What material am I buying?”
Following the war, Miles formally developed the basis for today's
Value Methodology.
In 1954 the U.S. Navy Bureau of Ships implemented the first Federal
Government program with the assistance of Miles and his staff. There
followed a period of gradual growth in Federal agencies until 1963
when the Department of Defense established specific requirements for
a formal program within the three military services. This involved
their design and construction activities as well as suppliers, and
mandated incentive sharing clauses in construction contracts.
Contractors were permitted to propose Value Engineering changes and
share in net savings. It also introduced full-time Value Engineers
within agency staffs to promote and administer the program. The high
level of success achieved by the Department of Defense led to
further recognition in civil agencies. Great expansion followed in
the next fifteen years. Today every Federal agency with a
significant construction or purchasing program employs VE in some
form. In addition to defense, such agencies include General Services
Administration, Environmental Protection Agency, U.S. Forest
Service, Veteran’s Administration, the Federal Highway
Administration and the Department of the Interior. This was further
expanded during the 1980’s by the Executive Branch, with the support
of Congress, to include requirements for the application of Value
Engineering to all agencies within the Federal Government. In
addition, a few states and city governments have directed, through
legislative action, that value methodology be applied to all capital
expenditures Thus the value technique, born of necessity in a single
company, has become a widely used technical methodology for
effective utilization of resources.
The Concept of Value
The objective of any Value Methodology study is to improve the
value of whatever is being studied. Unfortunately, we all have
our own opinions regarding what affects the value of a product or
service. Too often decisions are based on just one criterion such
as cost, quality, or reliability. This leads to less than optimum
decisions. A decision that improves quality but increases the cost
to a point where the product is no longer marketable is just as
unacceptable as one that reduces cost at the expense of quality or
performance! It is also important to avoid confusing cost with
value. Added material, labor or overhead increases cost – but not
necessarily value. Value is lessened if added cost does not improve
the ability to perform the necessary functions.
Ultimately, it is the customer that must decide value. The
concept of customer (or "user," in the case of facilities) value is
built on the idea that people make buying decisions based on the
relationship between price and performance. The primary variable is
overall value; or, simply said, is the customer getting the most for
his or her money? The other two variables are what have been
determined to be the main components of value: overall price (cost)
and overall performance. The impact of price versus quality is very
different depending on the industry or products being measured.
Value seems to be
something most organizations strive for in delivering their products
and services to the customer, however, seldom is optimum value
achieved. Based upon observations in the marketplace, the level of
customer satisfaction (which is a good indicator of perceived value
by the consumer) for goods and services for many industries is in
decline. Why is this so? There are many reasons why poor value
occurs. Some of the more common ones are identified in the list
below:
Focus on internal
value rather than customer value
Poor communication
or lack of consensus in developing project scope
Changes in the
customer’s needs or wants
Outdated design
standards or changing technology
Incorrect
assumptions based on poor information
Fixation with
previous design concepts
Temporary
circumstances
Habits and
attitudes
Honest wrong
beliefs
The first three bullets identified above are the primary
contributors to poor value. The first reason is universal in nature
and relates to virtually every organization, regardless whether they
are involved with products, services or facilities. The second and
third reasons apply primarily to businesses and organizations
involved in the development of facilities and services.
Value Methodology Job
Plan
Within the Value Methodology, there is an organized approach that
must be followed if significant results are to be obtained. This
organized, multi-phase approach is called the job plan. Key to the
success of the Value Methodology approach is following these steps
in sequence and avoiding the temptation to jump ahead—to try to
solve a problem before it has been thoroughly understood and
analyzed.
How does the VM approach to problem solving differ from that of the
scientific method? There are several important differences that
merit further discussion. These differences are best introduced by
quotes attributed to Albert Einstein (1879-1955), one of history’s
greatest thinkers and scientists.
“The significant problems we
have cannot be solved at the same level of thinking with which we
created them.”
The scientific method first states the problem and then gathers data
pertaining to it. The Job Plan states the problem, gathers data and
then defines the functions. This is an essential difference
in understanding the problem. The process of breaking problems down
into functions does this very thing by broadening the level of
abstraction involved in applying thought to.
“Imagination is more
important than knowledge...”
The scientific method develops a hypothesis (solution), or in some
cases multiple working hypotheses. The Job Plan dedicates an entire
step to the creation of ideas that will address the functions.
There is a deliberate separation of creativity (imagination) and
judgment (knowledge and experience). This separation is essential
if our imagination is to be fully realized.
Since the creation of the original Job Plan, a multitude of
variations have been developed to address the specific needs and
requirements of individuals and organizations applying VM. This
proliferation not withstanding, these five basic steps as conceived
by Miles continue to serve as the foundation for all of these, and
any Job Plan that does not include them, and in the same relative
order, is not properly applying the Value Methodology.
The Job Plan that is being presented in this text consists of eight
phases. The phases include the five original steps identified by
Miles in the same relative order. Some of these have been divided
into sub-phases and most have been renamed to add clarity to the Job
Plan. The eight phases of the Job Plan include:
Value Metrics was originally developed as
a means to measure the effect of value studies on project
performance for the State of California’s Department of
Transportation where it was first called the “Performance
Measures Process.” This process was later expanded and refined
as a means of measuring value. Value Metrics
is an extremely useful group of techniques that establish a means
for the measurement of a project’s cost and performance as it
relates to value improvement. Value Metrics
uses the equation for functional value, as discussed in
Chapter 2 – Value, as the basis for measuring value improvement.
As discussed earlier in this chapter, the quantification of cost is
relatively straight forward. The quantification of performance is
not. There are several reasons for this:
Performance varies for each product, process and facility
Performance is often subjective in nature
Performance standards often do not exist for the project beyond
schedule
Value Metrics provides a standardized
means of identifying performance, defining it, evaluating it and
measuring it. Once this has been achieved, and the costs for all
value alternatives have been developed, it is a relatively simple
matter of measuring value.
Value Metrics is a complimentary system
of concepts and techniques developed to compliment and augment the
traditional Value Methodology Job Plan. It is not absolutely
essential that Value Metrics be utilized
in order to perform a value study, however, it is well worth the
additional effort as there are a number of significant benefits that
it can convey. Value Metrics can improve
value studies by:
Building
consensus among project stakeholders (especially those holding
conflicting views)
Developing
a better understanding of a project’s goals and objectives as they
relate to Purpose and Need
Developing
a baseline understanding of how the project is meeting performance
goals and objectives
Identifying
areas where project performance can be improved through the VM
process
Developing
a better understanding of an alternative concept’s effect on
project performance
Developing
a deeper understanding of the relationship between performance and
cost in determining value
Using value
as the basis for selecting the best project or design concept
The concepts and techniques of Value
Metrics will be introduced in conjunction with
the each of the subsequent chapters that deal with each specific
phase of the Job Plan.
Project Management & Value
Methodology
Experienced project managers, especially those with a thorough
understanding of the Project Management Institute’s Project
Management Body of Knowledge, will appreciate the similarities
between the management of a value study and the management of a
project. In fact, a value study is a project! It meets all of the
criteria of a project:
Is it unique? Yes, a value study is a unique
endeavor having the goal of improving the value of a product,
regardless of whether it is a new product or an existing one.
Is it temporary in nature and have a definite beginning and
end? Yes, a value study is typically involves an intense
expenditure of resources within a very short time, usually
occurring over a few weeks or months.
Is there a way to determine when it is completed?
Yes, the value study is completed when the formal study process
has been completed and oral and written reports have been
submitted detailing the specific value improvements developed by
the value team.
Is there a way to determine stakeholder satisfaction?
Yes, stakeholder satisfaction is easily determined by holding a
formal implementation meeting which will allow the project team
and vested stakeholders to determine the acceptability of the
value improvements recommended by the value team.
Value studies can be conducted as a part of an ongoing project, or
they may be completely free-standing projects in and of themselves.
Project managers, as you will learn, have a special role to play in
the application of Value Methodology. If you are a project
manager, developing a basic understanding of Value Methodology will
return great dividends in the form of improve value on your
projects.
All of the
information on this page has been extracted from the book
"Fundamentals of Value Methodology," 2005, Robert B. Stewart, and is
copyrighted material. No part of the content of this page may
be reproduced or stored in any way without written consent from the
author.